---
title: OrthoCloud - Privacy Policy
description: "OrthoCloud: HIPAA-ready digital workflow for custom foot orthotics.
From clinic to mill: a secure platform for capturing 3D foot scans, designing shells and EVA insoles, and generating toolpaths for automated milling."
---

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# Privacy Policy

Effective Date: January 1, 2025

OrthoCloud.AI (“we,” “our,” “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

## Information We Collect

- **Account Information:** Name, email, phone, practice or clinic details when you register for the portal.
- **Order Data:** Information entered in orthotic orders, including foot scans and prescription details.
- **Technical Data:** Log files, device information, IP addresses, and cookies for analytics and security.

## How We Use Information

We use collected information to:

- Provide secure order processing and manufacturing workflows.
- Communicate with you about your account, orders, and services.
- Improve our platform and troubleshoot technical issues.
- Comply with legal, regulatory, and HIPAA requirements where applicable.

## HIPAA and Protected Health Information (PHI)

For users in healthcare settings, our platform is designed to support HIPAA compliance. Patient-related data is encrypted in transit and at rest, and is accessible only to authorized users with appropriate credentials.

## Sharing of Information

We do not sell or rent your personal information. We may share information only with:

- Authorized manufacturing partners to fulfill orthotic orders.
- Service providers under strict confidentiality agreements.
- Regulatory or legal authorities when required by law.

## Data Security

We use administrative, technical, and physical safeguards—including encryption, access controls, and monitoring—to protect your data.

## Your Rights

You have the right to access, correct, or delete your personal information. Contact us at [accounts@orthocloud.ai](mailto:accounts@orthocloud.ai) for requests.

## Cookies and Tracking

Our site uses cookies and similar technologies for analytics and performance. You may disable cookies in your browser, but some features may not function properly.

## Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.

## Contact Us

For questions about this Privacy Policy, contact us at:  
**Email:** [accounts@orthocloud.ai](mailto:accounts@orthocloud.ai)  
**Phone:** (513) 939-1800  
**Address:** 526 Nilles Road, Fairfield, OH 45014

---

###### **OrthoCloud**

HIPAA-ready digital workflow for custom foot orthotics.

###### Contact

- Email: [accounts@orthocloud.ai](mailto:info@orthocloud.ai)
- Phone: [(513) 939-1800](tel:+15139391800)

© 2025. All rights reserved.

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