Privacy Policy
Effective Date: January 1, 2025
OrthoCloud.AI (“we,” “our,” “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.
Information We Collect
- Account Information: Name, email, phone, practice or clinic details when you register for the portal.
- Order Data: Information entered in orthotic orders, including foot scans and prescription details.
- Technical Data: Log files, device information, IP addresses, and cookies for analytics and security.
How We Use Information
We use collected information to:
- Provide secure order processing and manufacturing workflows.
- Communicate with you about your account, orders, and services.
- Improve our platform and troubleshoot technical issues.
- Comply with legal, regulatory, and HIPAA requirements where applicable.
HIPAA and Protected Health Information (PHI)
For users in healthcare settings, our platform is designed to support HIPAA compliance. Patient-related data is encrypted in transit and at rest, and is accessible only to authorized users with appropriate credentials.
Sharing of Information
We do not sell or rent your personal information. We may share information only with:
- Authorized manufacturing partners to fulfill orthotic orders.
- Service providers under strict confidentiality agreements.
- Regulatory or legal authorities when required by law.
Data Security
We use administrative, technical, and physical safeguards—including encryption, access controls, and monitoring—to protect your data.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us at accounts@orthocloud.ai for requests.
Cookies and Tracking
Our site uses cookies and similar technologies for analytics and performance. You may disable cookies in your browser, but some features may not function properly.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.
Contact Us
For questions about this Privacy Policy, contact us at:
Email: accounts@orthocloud.ai
Phone: (513) 939-1800
Address: 526 Nilles Road, Fairfield, OH 45014